THE CLEAR CHOICE
When you're stranded, you need more than just a tow truck. You need a partner you can trust.
15+
Years of Experience in Recovery
Why Choose Us?
FAST, RELIABLE & EXPERIENCED
Breaking down is stressful enough without having to worry about who is coming to help you. At First Response Recovery, we combine cutting-edge technology with old-fashioned customer service to ensure your safety and peace of mind.
Industry-Leading ETA
Our automated dispatch system locates the nearest vehicle instantly. We aim for a 45-minute arrival time in urban areas.
Fully Licensed & Insured
We operate in full compliance with PAS 43 standards. Your vehicle is comprehensively insured up to £100,000 while in our care.
Transparent Pricing
No hidden hook-up fees or surge pricing. We provide a guaranteed quote before we dispatch a truck.
24/7
Support Available
50+
Recovery Vehicles
10k+
Jobs Completed
4.9
Average Rating
OUR STANDARDS
PAS 43 Accredited
Certified for Safe Working of Vehicle Breakdown and Recovery Operations. We adhere to the highest industry safety protocols.
IVR Trained Technicians
All our operators are trained by the Institute of Vehicle Recovery, ensuring professional handling of all vehicle types.
ISO 9001 Certified
Our quality management systems are ISO certified, guaranteeing consistent, high-quality service for every customer.
Why Choose Us FAQs
Common questions about our response times, standards, and service quality.
Why choose First Response Recovery?
We combine rapid dispatch, experienced operators, and transparent pricing to deliver dependable recovery across the East Midlands.
Are you licensed and insured?
Yes. Our operators are trained and we maintain professional standards to protect your vehicle during recovery and transport.
Do you provide updates while I wait?
Yes. We can provide a live ETA when you call, and we communicate clearly throughout the recovery process.
Do you offer specialist transport?
Yes. We arrange specialist transport for prestige, classic, and electric vehicles with the right equipment for safe handling.