ABOUT FIRST RESPONSE
Dedication, integrity, and excellence in vehicle recovery since 2008.
Our Story
DRIVEN BY A COMMITMENT TO HELP
First Response Recovery was founded with a single truck and a simple mission: to provide the fastest, safest, and most reliable recovery service in the region. We saw too many people stranded on the side of the road waiting hours for help, and we knew we could do better.
Over the past 15 years, we have grown from a small family operation into a comprehensive logistics and recovery provider. Our fleet now includes cutting-edge heavy recovery units, low-loader transporters, and rapid response service vans.
Despite our growth, our core values remain the same. We treat every vehicle as if it were our own and every customer like a member of our family. When you call First Response, you aren't just getting a tow; you're getting a team that cares.
OUR CORE VALUES
Safety First
We never compromise on safety. Our team is rigorously trained to manage roadside hazards and ensure your vehicle is transported without damage.
Rapid Response
Time is of the essence. We utilize advanced GPS dispatching to get the nearest truck to your location instantly.
Integrity
We believe in honest pricing and transparent communication. No hidden fees, no surprises, just professional service.
About First Response Recovery
Common questions about our team, coverage, and standards.
How long have you been operating?
First Response Recovery has over 15 years of experience providing vehicle recovery and transport services across the East Midlands.
Are you fully insured?
Yes. We operate with full insurance and professional standards to keep your vehicle protected throughout recovery and transport.
Do you cover the entire East Midlands?
Yes. We cover major cities and towns across the East Midlands, with rapid dispatch based on your location.
What types of recovery do you provide?
We handle emergency towing, roadside assistance, specialist transport, and secure storage for cars and light commercial vehicles.